Medicare Advantage care coordination is a service that helps members with complex health needs coordinate their care across multiple providers and settings. Care coordinators are nurses or social workers who help members navigate the health care system, coordinate appointments, and manage chronic conditions.
Key Points
- Care coordination: helps members with complex health needs coordinate care
- Care coordinators: nurses or social workers
- Help with: navigating health care system, coordinating appointments, managing chronic conditions
- Available at no additional cost for eligible members
- An independent agent can identify plans with strong care coordination programs